Terms and Conditions — Trophy Extra

Welcome to Trophy Extra. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our online store, you agree to comply with the terms outlined below. Please read them carefully.

  1. Introduction

These Terms and Conditions apply to the use of the Trophy Extra website and the purchase of sports accessories from our online store. Trophy Extra reserves the right to update or modify these terms at any time without prior notice. Continued use of the website signifies acceptance of any changes.

  1. About Us

Business Name: Trophy Extra
Address: 40 Araromi Iwo Street, Ikosi Ketu, Lagos, Nigeria
Phone: 08132162972
Email: [email protected]

  1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You have parental/guardian permission to use this website and place orders.
  1. Use of Website

You agree not to misuse the website or engage in activities that may:

  • Disrupt website operation
  • Compromise site security
  • Violate applicable laws or regulations

All content, images, and materials on Trophy Extra are the property of Trophy Extra and may not be copied or reproduced without permission.

  1. Product Information & Availability

We strive to provide accurate descriptions, images, and prices of all our products. However, occasional errors may occur. Trophy Extra reserves the right to:

  • Correct any inaccuracies
  • Update product information
  • Modify or discontinue products without prior notice

Product availability may vary, and certain items may sell out unexpectedly.

  1. Pricing & Payment

All prices listed on the website are accurate at the time of publication.
Payments must be completed through the available payment methods at checkout. By making a purchase, you confirm that the payment details provided are valid and authorized.

  1. Shipping & Delivery

Trophy Extra offers global shipping. Delivery timelines vary by location.
Please note:

  • Shipping fees are calculated at checkout.
  • Delays caused by customs, logistics partners, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.
  1. Returns, Refunds, and Exchanges

We accept returns or exchanges only if the item delivered is:

  • Damaged
  • Defective
  • Incorrect

Conditions:

  • Requests must be made within 7 days of delivery.
  • Product must be unused, in original packaging, and in resellable condition.
  • Refunds are processed within 7–15 business days after return approval.

To request a return or exchange, contact us at [email protected].

  1. Order Cancellation

Customers may cancel their order before it is shipped.
Trophy Extra reserves the right to cancel orders due to:

  • Payment issues
  • Stock unavailability
  • Fraudulent activities
  1. Limitation of Liability

Trophy Extra is not responsible for:

  • Damages caused by misuse of products
  • Losses due to delayed delivery
  • Errors from third-party shipping or payment partners

Our total liability, in any case, shall not exceed the amount paid for the purchased product.

  1. Privacy Policy

Your privacy is important to us. Any personal information you provide is handled according to our Privacy Policy. We do not share, sell, or misuse customer data.

  1. Intellectual Property

All content on Trophy Extra—including logos, product images, descriptions, and graphics—is protected by copyright. Unauthorized reproduction or distribution is prohibited.

  1. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved under Nigerian jurisdiction.

  1. Contact Information

For inquiries, support, or complaints, reach out to us:
Email: [email protected]
Phone: 08132162972
Address: 40 Araromi Iwo Street, Ikosi Ketu, Lagos